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Release Notes

CloudReady v72.4 now available!

CloudReady v72.4 now available!

 

Hey CloudReady Fans!

Today we’re excited to be releasing CloudReady v72.4 as a stable update to all release channels and editions of CloudReady!

Both Home and Supported Editions can expect over-the-air updates to be available over the next few hours.

A special note for this release:

We’ve heard from both our biggest customers and individual users alike that prompt, stable updates are important. Over the past 14 months, the Neverware team has worked hard to act on that feedback, bringing CloudReady’s major version releases much closer to the official Chrome OS ones. I’m proud to say that, with this release, we’re releasing CloudReady v72 only 10 days after Google’s initial release of Chrome OS v72.

Release Notes for v72:

  • OS Upgrade to 72

  • More improvements for install UI flow: We’ve continued to improve our installer UI flow, including adding a mechanism to send logs to Neverware from inside the install window if an install fails.

  • Fix for large zip files: This fixes a bug present in CloudReady and Chrome OS since v66 where large zipped files that are unpacked using the Files App would be the wrong size.

  • Improvements to 32-bit GPU Issues: 32-bit images continue to only be supported on devices marked with a red “32-bit only” flag on our certified list. However, some issues with Intel graphics from v70 32-bit are less severe or fixed in v71 and v72. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Files App “Share with others” now works: In the Google Drive section of the Files App, the right-click menu for a file shows a “Share with others” option. That option has historically caused an error, but now works in v72.

  • Additional video streaming services now work: In previous versions, some streaming providers, including HBO and Cartoon Network, did not work on CloudReady despite support for others like Netflix. Those providers are working as of v72.

  • Fix for a broken link in our plug-ins text in settings which caused a UI restart when clicked. v72 no longer has this issue.

  • New notices upon login to 64-bit capable devices running 32-bit CloudReady to encourage reinstallation with 64-bit CloudReady. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Fix for iMac 12,1 displaying color corruption after resuming from sleep.

  • Fix for Z8350 Atom chipsets that previously were not able to play video. This fix may extend to other Intel devices with Intel HD 400 graphics. (These devices still show sound issues.)

  • New Certified Models since v70.4:

    • Dell Optiplex 3060

    • Dell Optiplex 5060

    • Dell Optiplex 7040

    • HP ProDesk 400 G2.5

    • HP Stream 13

    • HP t520 Thin Client

    • Lenovo ThinkCentre M600

    • Lenovo ThinkCentre M83

    • Lenovo ThinkCentre M53

New in in v72.4:

  • Fix for L2TP/IPsec VPNs that stopped working in earlier releases of v72 due to conflicts with security security improvements we made.

CloudReady v72.4 preview available for Home Edition!

CloudReady v72.4 preview available for Home Edition!

 

Hey CloudReady Fans!

Late last night, we released a preview version of v72.4 to all channels of the Home Edition! In a temporary break from our usual release patterns, we will not be releasing this preview to any channels of the Education and Enterprise editions.

All Home Edition users can expect over-the-air updates and downloadable images for this release over the next few hours, if not already.

Release Notes for v72:

  • OS Upgrade to 72

  • More improvements for install UI flow: We’ve continued to improve our installer UI flow, including adding a mechanism to send logs to Neverware from inside the install window if an install fails.

  • Fix for large zip files: This fixes a bug present since v66 where large zipped files that are unpacked using the CloudReady Files App would be the wrong size.

  • Improvements to 32bit GPU Issues: 32-bit images continue to only be supported on devices marked with a red “32-bit only” flag on our certified list. However, some issues with Intel graphics from v70 32-bit are less severe or fixed in v71 and v72. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Files App “Share with others” now works: In the Google Drive section of the Files App, the right click menu for a file shows a “Share with others” option. That option has historically caused an error, but now works in v72.1+.

  • Cartoon Network and HBO streaming now work: In previous versions, some streaming providers, including HBO and Cartoon Network, did not work on CloudReady despite support for others like Netflix. Those providers are working as of v72.1.

  • Fix for a broken link in our plug-ins text in settings which wasn’t working and caused a UI restart. v72.2 no longer has this issue.

  • Install failures will now send us logs after users connect to the internet.

  • New notices upon login to 64-bit capable devices running 32-bit CloudReady to encourage reinstallation with 64-bit CloudReady. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

For Home Edition only

  • Improved messaging on sending logs and wifi/ethernet connection upon install error.

  • Home Edition only fix for the missing toggle for “Send hardware info and usage frequency data to Neverware” in settings in v72.1.

New in this preview of v72.4:

  • Fix for blacked out video playback and Chromecast issues on devices that have Intel GPUs using the i915 driver. Machines we’ve tested with this issue include: Dell Optiplex 330, 360, GX620, Acer Veriton M460, L460, HP Compaq dc5800, dc7800.

  • Fix for iMac 12,1 displaying color corruption after resuming from sleep

  • Fix for "Retry Sending Logs" button not working on install logs screen

  • Fix for Z83-V not able to play video.

Note: We’ve disabled comments on these release-notes blog posts. It is much easier for our team to assist users and customers when feedback is routed through the links below. If you want to provide feedback on a release, we appreciate you taking the time to contact our Support team (for Education & Enterprise Editions) or to post in our user forums.

CloudReady v72.3 now available!

CloudReady v72.3 now available!

 

UPDATE 2/6/2019: We’ve added a known issue regarding video playback on some Intel GPUs. See below for more info.

Hey CloudReady Fans!

We're excited to be releasing v72.3 today! In keeping with our recent update patterns, ".3" indicates that this release will go out to all users on all release Channels for the Home Edition, and to the Dev and Beta Channels for Education and Enterprise Edition customers.

All Home Edition users can expect over-the-air updates and downloadable images for this release over the next few hours.

If you're using CloudReady at school or work and are interested in previewing this release, subscribe to the Dev or Beta channels to get an over-the-air update now.

Release Notes for v72:

  • OS Upgrade to 72

  • More improvements for install UI flow: We’ve continued to improve our installer UI flow, including adding a mechanism to send logs to Neverware from inside the install window if an install fails.

  • Fix for large zip files: This fixes a bug present since v66 where large zipped files that are unpacked using the CloudReady Files App would be the wrong size.

  • Improvements to 32bit GPU Issues: 32-bit images continue to only be supported on devices marked with a red “32-bit only” flag on our certified list. However, some issues with Intel graphics from v70 32-bit are less severe or fixed in v71 and v72. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Files App “Share with others” now works: In the Google Drive section of the Files App, the right click menu for a file shows a “Share with others” option. That option has historically caused an error, but now works in v72.1+.

  • Cartoon Network and HBO streaming now work: In previous versions, some streaming providers, including HBO and Cartoon Network, did not work on CloudReady despite support for others like Netflix. Those providers are working as of v72.1.

  • Fix for a broken link in our plug-ins text in settings which wasn’t working and caused a UI restart. v72.2 no longer has this issue.

  • Home Edition only fix for the missing toggle for “Send hardware info and usage frequency data to Neverware” in settings in v72.1.

New in v72.3:

  • Install failures will now send us logs after users connect to the internet.

  • New notices upon login to 64-bit capable devices running 32-bit CloudReady to encourage reinstallation with 64-bit CloudReady. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Settings fix: The toggle to "Send hardware info and usage frequency data to Neverware" was showing up in v72.2 for Education & Enterprise Editions, even though it’s a feature only available on the Home Edition. Regardless of the setting (on or off) metrics will be sent on Education and Enterprise Editions of CloudReady. We have removed the option in v72.3.

  • Fix for iMac 5,2: Chromecast was not working on v72.2. This is fixed in v72.3.

  • Fix for Acer Veriton L460 and M460, Optiplex 330 and 360, and other machines with Intel 82G33 or G33 graphics: Video was not playing on the patched version of v72.2. This is fixed for v72.3.

New in v72.3 Home Edition only

  • Crostini was not installing on v72.2. It now consistently installs successfully on high-powered machines, including HP Spectres. Devices with significantly less RAM may stall at the install screen indefinitely.
    Note: Crostini functionality is available but not fully supported. For more info click here.

  • Improved messaging on sending logs and wifi/ethernet connection upon install error.

Known Issues

  • Chromecast does not work on devices with Intel 82G33 and G33 graphics chipsets, including Acer Veriton L460 and M460, Dell Optiplex 330 and 360. We expect to have a fix in the next release.

  • On devices with Intel Q33, Q35 and G33 graphics chipsets video all play black, while audio may play. We are currently testing other GPUs to verify scope of this issue. If you are experiencing this issue with graphics other than the ones listed, please let us know in the forums (Home Edition users) or through support (Education and Enterprise).

Note: We’ve disabled comments on these release-notes blog posts. It is much easier for our team to assist users and customers when feedback is routed through the links below. If you want to provide feedback on a release, we appreciate you taking the time to contact our Support team (for Education & Enterprise Editions) or to post in our user forums.

While this is a stable release for our Home Edition, it is an unstable release for Education and Enterprise customers on the Dev & Beta channels. Unstable releases often have unforeseen bugs. We rely upon Dev & Beta Channel users to report issues to us so we can stabilize builds more quickly. If you decide to try this release, please let us know what you think and report any issues using the links below.

CloudReady v72.2 available on unstable channels

CloudReady v72.2 available on unstable channels

 

UPDATE: On January 17, we released a patch for v72.2 to the appropriate channels (Dev on all editions and Beta on the Home Edition) with fixes for the 2 known issues listed below.

Hey CloudReady Fans!

We’ve released our v72.2 to the Dev channel of the Home, Education, and Enterprise Editions, as well as the Beta channel of the Home Edition, late last night.

If you're interested, subscribe to the Dev or Beta channels to get an over-the-air update now.


Release Notes for v72:

  • OS Upgrade to 72

  • More improvements for install UI flow: We’ve continued to improve our installer UI flow, including adding a mechanism to send logs to Neverware from inside the install window if an install fails.

  • Fix for large zip files: This fixes a bug present since v66 where large zipped files that are unpacked using the CloudReady Files App would be the wrong size.

  • Improvements to 32bit GPU Issues: 32-bit images continue to only be supported on devices marked with a red “32-bit only” flag on our certified list. However, some issues with Intel graphics from v70 32-bit are less severe or fixed in v71 and v72. We continue to strongly recommend installing, or reinstalling, 64-bit CloudReady whenever possible and immediately.

  • Files App “Share with others” now works: In the Google Drive section of the Files App, the right click menu for a file shows a “Share with others” option. That option has historically caused an error, but now works in v72.1+.

  • Cartoon Network and HBO streaming now work: In previous versions, some streaming providers, including HBO and Cartoon Network, did not work on CloudReady despite support for others like Netflix. Those providers are working as of v72.1.


New in v72.2:

  • Fix for video, sound on 32-bit builds: There was an issue with 32-bit images that caused 2D video playback, audio, and potentially more to be non-functional in v72.1. This issue is fixed in v72.2. Note: We continue to strongly suggest reinstalling with 64-bit CloudReady on devices that are capable.

  • Fix for sending feedback to Neverware which did not work in v72.1. This now works in v72.2

  • Fix for a broken link in our plug-ins text in settings which wasn’t working and caused a UI restart. v72.2 no longer has this issue.


New in v72.2 Home Edition only

  • Fix for the missing toggle for “Send hardware info and usage frequency data to Neverware” in settings in v72.1.

  • Fix for VirtualBox which did not launch in v72.1. VirtualBox runs as expected in v72.2.

  • Fix for Flatpaks: We found Flatpaks were not opening in v72.1. They now work again in v72.2.


Known Issues

  1. Update: On January 17, we released a patch that fixed these 2 known issues.

  • Devices with the Broadcom Limited BCM4312 wireless chipset frequency cannot connect to hidden networks in v72.1, 72.2. Depending on the model, it appears a connection can eventually be made, albeit after multiple attempts. We are working on a fix to be released soon.

  • Chromecast failures on specific hardware: We’ve seen an issue with Chromecast not working properly on a few models, including HP Probook 4530s, Dell Vostro 3300, Dell Vostro 1440, Lenovo ThinkPad x230, and HP Compaq dc7900s devices.


Note: We’ve disabled comments on these release-notes blog posts. It is much easier for our team to assist users and customers when feedback is routed through the links below. If you want to provide feedback on a release, we appreciate you taking the time to contact our Support team (for Education & Enterprise Editions) or to post in our user forums.

Unstable releases often have unforeseen bugs. We rely upon Dev & Beta Channel users to report those to us so we can stabilize builds more quickly. If you decide to try this release, please let us know what you think and report any issues using the links below:

beerover.jpeg

Have questions about the Home Edition?

architecture-building-glass-136413.jpg

Need help with Education or Enterprise Editions?

 
keyboard-550589_1280.jpg

Need help installing?

 

CloudReady v72.1 available on Dev Channels

CloudReady v72.1 available on Dev Channels

Hey CloudReady Fans!

We're releasing v72.1 to the Dev Channels of the Home, Education, and Enterprise Editions today.

If you're interested, subscribe to the Dev channel to get an over-the-air update now.

Release Notes for v72.1:

  • OS Upgrade to 72

  • More improvements for install UI flow: We’ve continued to improve our installer UI flow, including adding a mechanism to send logs to Neverware from inside the install window if an install fails.

  • Fix for large zip files: This fixes a bug present since v66 where large zipped files that are unpacked using the CloudReady Files App would be the wrong size.

  • Improvements to 32bit GPU Issues: 32bit images continue to only be supported on devices marked with a red “32bit only” flag on our certified list. However, some issues with Intel graphics from v70 32bit are less severe or fixed in v71 and v72.
    We continue to strongly recommend installing, or reinstalling, 64bit CloudReady whenever possible and immediately.

  • Files App “Share with others” now works: In the Google Drive section of the Files App, the right click menu for a file shows a “Share with others” option. That option has historically caused an error, but now works in v72.1.

  • Cartoon Network and HBO streaming now work: In previous versions, some streaming providers, including HBO and Cartoon Network, did not work on CloudReady despite support for others like Netflix. Those providers are working as of v72.1.

Known Issues

  • Sending feedback/logs must be done manually: The alt+shift+i shortcut, and the “Help > Report an issue” menu option, both fail to open the expected window that sends logs to Neverware. Instead, you can manually collect logs manually by visiting chrome://net-internals/#chromeos and clicking “Store Debug Logs”. Those can be send to Neverware via the links below.

  • Video, sound are broken on 32bit builds: There is an issue with 32bit images that causes 2D video playback, audio, and potentially more to be non-functional. This significant issue should be fixed in v72.2. If you can, we recommend reinstalling v70.4 64bit prior to updating to v72.1 to avoid this issue.

  • Chromecast failures on specific hardware: We’ve seen an issue with Chromecast not working properly on a few models, including HP Probook 4530s, Dell Vostro 3300, Dell Vostro 1440, Lenovo ThinkPad x230, and HP Compaq dc7900s devices.

Note: We’ve disabled comments on these release-notes blog posts. It is much easier for our team to assist users and customers when feedback is routed through the links below. If you have something to say, good bad or otherwise, we appreciate you taking the time to contact our Support team or post in our user forums.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think!


Have questions at Home? Visit the forums!

Need help at school or work? Support's here to help. 

Need help installing?

CloudReady v71.1 available on Dev Channels

CloudReady v71.1 available on Dev Channels

 

Hey CloudReady Fans!

We're releasing v71.1 to the Dev Channels of the Home, Education, and Enterprise Editions today.

If you're interested, subscribe to the Dev channel to get an over-the-air update now.

Release Notes for v71.1:

  • OS Upgrade to 71

  • Fix for Dell Optiplex 3060, 5060, and 7060: Headphones plugged into the ⅛ audio jack were detected, but no sound came through. This is fixed in v71.1.

Known Issues

  • 32-bit builds of CloudReady are not supported for use with devices that are 64-bit capable. Customers may experience major graphics issues on 64-bit capable devices installed with 32-bit, especially on v70 and later. Neverware recommends reinstalling with 64-bit CloudReady on any device that is capable.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think!

 

Have questions at Home? Visit the forums!

Need help at school or work? Support's here to help. 

Need help installing?

 

CloudReady v70.4 now available!

9 Comments

CloudReady v70.4 now available!

 

Hey CloudReady Fans!

We're releasing v70.4 to all channels of the Home Edition today!

UPDATE: The update to all channels for our Education and Enterprise customers has also been released on Tuesday, December 18, 2018.

In keeping with our recent update patterns, ".4" indicates that this release is a stability-update for all Home Edition users, and will reach our Education and Enterprise Edition customers on the Stable Channel for the first time.

 

Release Notes for v70:

  • OS Upgrade to 70

  • Fix for graphics issues at login with AMD graphics: Devices with AMD GPUs had some graphics issues on the login page.

  • Fix for 1/8” audio jack on iMac 12,1: The device was showing headphones as connected but did not actually output sound.

  • Fix for trackpad on Macbook Pro 9,2: Some MBP 9,2 trackpads ceased to work after a few reboots post install.

  • Fix for Flash issue: In v69.1 and 70.1, Adobe Flash was not working. This is fixed for 64-bit CloudReady v70.2+.

  • Fix for Dell Optiplex GX520 and GX620 audio output: The volume control for the front 1/8” audio output now works and is no longer too loud.

  • Fix for audio over HDMI: Audio over HDMI is working again on 64-bit images on Inspiron 15 (3531), Thinkpad SL510, Lenovo B590 & some uncertified models.

  • Fixed: 32-bit CloudReady builds were unable to play Flash in v70.2 and v70.1. This now fixed in v70.3+.

  • Fix for Acer Aspire One 532h: The install screen was cut off slightly.

  • Fixed: When on the locked or logged out screen in earlier versions of v70, the info in the top right corner was all on one line. This is fixed for v70.3+.

  • Fixed: We've seen sporadic "Sorry, something went wrong there. Try again." errors upon login on v70.1 and v70.2. In most cases, another attempt to login was successful. Regardless, we are no longer seeing the initial errors in v70.3+.

  • Fix for some desktops (Dell Optiplex 745, Lenovo ThinkCentre M77): Headphones would not work at first, until unplugged and re-plugged in. This has been fixed in v70.3+.

  • Fix for Dell Optiplex GX520, GX620: Unmuting was not working. This is now fixed.

  • Fix for HP dc5800: We have fixed the problem where this device was unable to resume from sleep.

  • Fix for Avantis Classbook 14: This device was booting without loading wifi, and had problems with sound output. Both issues have been fixed in v70.3+.

  • Fixed login issues on some devices on v70.3.

  • Fixed Wi-Fi for Asus Vivobook Flip 14 TP401NA and other devices using the Qualcomm Atheros QCA9377 Wi-Fi chipset: Wi-Fi issues on v.70.3 have been fixed for 70.4.

  • Fixed: White rectangle and blue loading dots were displaying when signing in another user. This has been removed.

  • Fix for HP x360 Spectre: LED for the mute key (F6) was not working. It now properly lights up when muted. Note: To unmute, use the volume up key (F8).

  • New Certified Models:

    • Apple Macbook Air 5,1

    • ECS Liva X BAT2NBW

    • Elo 19M2 Rev A

    • HP EliteDesk 800 G1

    • HP Probook 11 EE G1

    • HP Stream 11 Pro G3

    • Zotac MA761

    • Zotac ZBOX MA760

For Home Edition only

  • Upgraded Flatpak to 1.x.

Known Issues

  • Some AMD Radeon GPUs have graphics glitching or do not allow login on v70 of CloudReady: If you have this problem, try disabling AMD/Radeon graphics in your device's BIOS, or remove your AMD/Radeon graphics hardware in favor of integrated Intel graphics.

  • Dell Optiplex 3060/5060/7060 front combo port audio does not work: This device detects headphones when plugged in, but no sound comes through. The device does have a rear audio port that works. However, when plugged in the back, it is not seen as headphones plugged in either.

 

Have questions at Home? Visit the forums!

Need help at school or work? Support's here to help. 

Need help installing?

 

9 Comments

CloudReady v70.3 now available!

23 Comments

CloudReady v70.3 now available!

 

Hey CloudReady Fans!

We're excited to be releasing v70.3 today! In keeping with our recent update patterns, ".3" indicates that this release will go out to all users on all release Channels for the Home Edition, and to the Beta Channel for Education and Enterprise Edition customers.

All Home Edition users can expect over-the-air updates and downloadable images for this release over the next few hours.

If you're using CloudReady at school or work and are interested in previewing this release, subscribe to the Dev or Beta Channels to get an over-the-air update now.
 

Release Notes for v70:

  • OS Upgrade to 70

  • Fix for graphics issues at login with AMD graphics: Devices with AMD GPUs had some graphics issues on the login page.

  • Fix for 1/8” audio jack on iMac 12,1: The device was showing headphones as connected but did not actually output sound.

  • Fix for trackpad on Macbook Pro 9,2: Some MBP 9,2 trackpads ceased to work after a few reboots post install.

  • Fix for Flash issue: In v69.1 and 70.1, Adobe Flash was not working. This is fixed for 64-bit CloudReady v70.2.

  • Fix for Dell Optiplex GX520 and GX620 audio output: The volume control for the front 1/8” audio output now works and is no longer too loud.

  • Fix for audio over HDMI: Audio over HDMI is working again on 64-bit images on Inspiron 15 (3531), Thinkpad SL510, Lenovo B590 & some uncertified models.

New in v70.3

  • Fixed: 32-bit CloudReady builds were unable to play Flash in v70.2 and v70.1. This now fixed in v70.3.

  • Fix for Acer Aspire One 532h: The install screen was cut off slightly.

  • Fixed: When on the locked or logged out screen in earlier versions of v70, the info in the top right corner was all on one line. This is fixed for v70.3.

  • Fixed: We've seen sporadic "Sorry, something went wrong there. Try again." errors upon login on v70.1 and v70.2. In most cases, another attempt to login was successful. Regardless, we are no longer seeing the initial errors in v70.3.

  • Fix for some desktops (Dell Optiplex 745, Lenovo ThinkCentre M77): Headphones would not work at first, until unplugged and re-plugged in. This has been fixed in v70.3.

  • Fix for Dell Optiplex GX520, GX620: Unmuting was not working. This is now fixed.

  • Fix for HP dc5800: We have fixed the problem where this device was unable to resume from sleep.

  • Fix for Avantis Classbook 14: This device was booting without loading wifi, and had problems with sound output. Both issues have been fixed in v70.3.

Known Issues

  • Dell Optiplex 3060/5060/7060 front combo port audio does not work: This device detects headphones when plugged in, but no sound comes through. The device does have a rear audio port that works. However, when plugged in the back, it is not seen as headphones plugged in either.

  • Wi-Fi stopped working on devices with the Qualcomm Atheros QCA9377 Wi-Fi chipset: A few unsupported devices with this chipset have reported Wireless issues. If you are a Home Edition user, and are experiencing Wi-Fi issues on v70.3, there is a workaround here.

While this is a stable release for our Home Edition, it is an unstable release for Education and Enterprise customers on the Dev & Beta channels. Unstable releases often have unforeseen bugs. We rely upon Dev & Beta Channel users to report issues to us so we can stabilize builds more quickly. If you decide to try this release, please let us know what you think and report any issues using the links below.

 

Have questions at Home? Visit the forums!

Need help at school or work? Support's here to help. 

Need help installing?

 

23 Comments