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Release Notes

CloudReady v75.1 now available!

CloudReady v75.1 now available!

 

Hey CloudReady Fans!

UPDATE 6/12/19: We’re releasing a patch of v75.1 with a fix for a major bug (see below) that was introduced in v75.1 last week. This release will go out to the Education, Enterprise, and Home Editions of CloudReady, and will be available today on our Dev release channel.

We're excited to announce the release of v75.1 to the Dev Channel for CloudReady: Home Edition today!

Devices on the Dev Channel can expect over-the-air updates for this release over the next few hours.

If you’re interested in previewing this release, subscribe to the Dev Channel to get an over-the-air update now.

Users of the Education and Enterprise Editions can expect v75.1 to be available to them in the coming week.

Release Notes for v75:

  • OS Upgrade to 75

  • Linux Kernel Upgrade to 4.19: We’re happy to be including an updated kernel, 4.19, in v75. Kernel upgrades bring broad security, performance, and stability improvements, along with a host of added support for hardware and features.
    Neverware only tests certified models, so many hardware support improvements in v75 and later may not be noted here. If you find any newly functional hardware or peripherals we’d love to hear from you about it!

  • Improved support for MT76* wifi modules: This family of (mostly USB based) wifi bring 802.11ac and 5ghz support to a family of new wifi modules manufactured by Mediatek and sold under many brand names. Depending on the device and type of attachment, there may still be bugs so be aware.

  • Apple Magic Touchpad 2 support: The Apple Magic Touchpad 2 supports the full range of Chromium OS touchpad gestures in v75.

  • Improved hardware video decoding: We’ve re-enabled accelerated video decoding for a wide variety of CloudReady devices that have been under-utilizing their hardware with certain video streams. We expect this to improve performance for video streaming, video chat, and Citrix Workspace app performance.

Known Issues

  • (Fixed in 6/12 patch) Welcome screen and sequence shown after update: A bug with v75.1 that we are still working on is causing some devices to show the welcome screen and walk through some parts of the “new device” setup flow after updating from v74.4.

  • Some desktop with Intel GMA 3100 graphics (Q35_G) do not boot: We’re seeing an inability to boot when running v75.1 on machines with these chipsets, but will be fixing this issue in our next release.

  • User sessions repeatedly prompt to “Restore”: Some users and devices on v75.1 are failing to recover their tabs and state after a graceful log out or shut down, and instead prompt you to “Restore” after logging in every time. If you click “Restore”, this should not impact usability.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think and report any issues using the links below.

CloudReady v74.4 now available!

CloudReady v74.4 now available!

 

Hey CloudReady Fans!

We're excited to release v74.4 today to all channels and Editions of CloudReady!

Devices will start receiving over-the-air updates for this release over the next few hours.

Release Notes for v74

  • OS Upgrade to 74

  • P2P updates: In v73.1 we released initial support for P2P updates. With v74.1 comes the first opportunity for CloudReady devices to receive updates from another device in the local network already running CloudReady.

    • NOTE: As part of adding P2P updates, we have switched to a new update server for all CloudReady clients on v73.1 or later. That URL will now be https://cloudready-paid-update-server-2.neverware.com

  • UMA Metrics: We are now utilizing Chrome’s User Metrics Analysis to help us identify possible issues and improve CloudReady. Neverware only collects data in order to improve the customer experience. For more info regarding our privacy policy, click here.

  • When initiating printing in Google Sheets or Slides, CloudReady does not allow users to select a printer and will instead jump directly to printing the document as a PDF. This has been fixed in v74.3.

  • Fix for some font display issues which we discovered due to their impact on a digital testing app. We released a patch for this fix, which will also be included in this release.

  • Fixed: Additional Hardware Information section in device details on my.neverware.com was not populating for Lenovo ThinkCentre M58 devices.

  • Fixed touchscreen and touchpad functionality on Lenovo N24 - This device will be certified, in addition to these fixes, in v74.4.

  • Fixed touchpad issues on HP Elitebook 840 G5. This device is not yet certified but may be soon.

  • Lenovo ThinkPad T450 fix for audio output

  • Initial mitigation for ZombieLoad vulnerability - A new security vulnerability, known as “ZombieLoad” has been published and impacts the majority of Intel processors. CloudReady v74.4 includes the same risk-mitigation strategy that Google is providing to Chrome OS by disabling hyperthreading on Intel CPUs. Read more here.

New Certified Models in v74

  • Dell Optiplex 9020

  • HP EliteBook 820 G1

  • HP EliteBook 840 G5

  • HP ProBook 450 G1

  • Lenovo N23

  • Lenovo N24

ZombieLoad and CloudReady

ZombieLoad and CloudReady

 

What is ZombieLoad?

Over the last few weeks, a security exploit known as “ZombieLoad” has been published. This vulnerability, somewhat similar to Spectre and Meltdown in the past, allow attackers to abuse performance features on a computer in order to run arbitrary code without the administrator or user’s consent. There is a lot of information available about this issue and we recommend that all IT admins take some time to read up on the issue, starting with these suggested links:

  • https://zombieloadattack.com/

  • https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-12130

What actions should CloudReady users take?

CloudReady, similar to Chrome OS, has automatic updates turned on by default, so as in the past, no action is necessary in order to receive security fixes unless you are currently restricting updates.

To ensure your school or business receives security updates as soon as they are available, make sure you are following all recommendations listed at https://network.neverware.com on your organization’s networks, and that you are not blocking/disabling device updates in your Google Admin console.

How is Neverware responding to these issues?

Yesterday, v74.4 of CloudReady was released to all Editions and all release channels of CloudReady. Along with normal improvements, that update includes mitigation strategies for ZombieLoad to match the changes Google has made for Chromebooks.

What are the security patches in v74.4?

To mitigate these new risks, Chrome OS and CloudReady v74 are disabling Intel’s "hyper-threading” wherever it is available. More about this fix, the rationale for implementing it, and the limited impact on performance can be found from the Chromium authors here:

In our testing so far, there have been limited changes to performance on CloudReady devices, even amongst our oldest machines.

Other and ongoing security patches

The Google and Chromium teams intend to ship additional improvements and protections in v75 and onwards to further limit any risk from ZombieLoad. As always, our commitment to security and reliability on CloudReady means that CloudReady devices will receive those same improvements when we release v75 and v76.

We will update this blog with any additional info as it becomes available.

CloudReady v74.3 now available!

CloudReady v74.3 now available!

 

Hey CloudReady Fans!

We're excited to release v74.3 today to all release channels for the Home Edition, and to the Dev and Beta Channels for Education and Enterprise Edition.

Devices on those channels can expect over-the-air updates for this release over the next few hours, if they haven’t received them already.

If you’re interested in previewing this release, subscribe to the Dev or Beta Channel to get an over-the-air update now.

Release Notes for v74

  • OS Upgrade to 74

  • Fix: Some devices were reporting randomly generated mac addresses. This fix should cover all such cases.

  • Fix for task bar buttons that were unresponsive in v73.1 on the new user login screen.

  • P2P updates: In v73.1 we released initial support for P2P updates. With v74.1 comes the first opportunity for CloudReady devices to receive updates from another device in the local network already running CloudReady.

    • NOTE: As part of adding P2P updates, we have switched to a new update server for all CloudReady clients on v73.1 or later. That URL will now be https://cloudready-paid-update-server-2.neverware.com

  • UMA Metrics: We are now utilizing Chrome’s User Metrics Analysis to help us identify possible issues and improve CloudReady. Neverware only collects data in order to improve the customer experience for Neverware’s products and services. We will never sell any of your personal data. For more info regarding our privacy policy, click here.

New in v74.3

  • Fixed: Braswell (and potentially other) GPUs show issues that are most severe when accessing Google Sheets. The problem may manifest any various modern Intel hardware with low-powered chipsets, and may cause crashing.

  • When initiating printing in Google Sheets or Slides, CloudReady does not allow users to select a printer and will instead jump directly to printing the document as a PDF. This has been fixed in v74.3.

  • Fixed: Send Feedback window (“Tell us what’s happening”) may require scrolling to view the Send button in previous versions of v74.

  • Powerwash buttons were falsely-active and attempts to trigger a powerwash resulted in a reboot or frozen device. We have returned the powerwash buttons to be disabled.

  • Fix for some font display issues which we discovered due to their impact on a digital testing app. We released a patch for this fix, which will also be included in this release.

  • Fixed: Additional Hardware Information section in device details on my.neverware.com was not populating for Lenovo ThinkCentre M58 devices.

  • Fixed: The Google Directory API section on the device details page on my.neverware.com for enrolled devices was not populating in 74.2. This has been fixed in 74.3

  • Fix for long log off times: When logging off in v74.2, the device sits at a black screen for a long time. This has been fixed in v74.3.

  • Fixed touchscreen and touchpad functionality on Lenovo N24. This device is not yet certified, but is expected to be soon.

  • Fixed touchpad issues on HP Elitebook 840 G5. This device is not yet certified but may be soon.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think and report any issues using the links below.

Update to CloudReady v72.4 for Education and Enterprise Editions

Update to CloudReady v72.4 for Education and Enterprise Editions

 

Hey CloudReady Fans!

Today we’re releasing a patch update to the Enterprise and Education Editions of CloudReady v72.4 to fix an issue with font display.

We take stability and reliability seriously, and like to minimize patching like this unless a major concern is raised. In this case, we were informed that usability for high-stakes digital testing on CloudReady might be impacted by an issue with fonts so we are releasing this patch to help customers avoid any disruption to such an important process.

If your organization is planning to use CloudReady devices for digital testing in the coming weeks, we recommend updating your fleet to this patch on the stable channel to help avoid any issues.

Supported Editions can expect over-the-air updates to be available over the next few hours.

As always, Neverware recommends customers keep CloudReady up-to-date with the latest stable versions. You can review what versions your CloudReady fleet is currently on by visiting the my.Neverware.com dashboard. If your devices are not already running v72.4, make sure you are following our network recommendations.

CloudReady v74.2 now available!

CloudReady v74.2 now available!

 

Hey CloudReady Fans!

We're excited to release v74.2 today to the Dev Channels for Education and Enterprise Edition customers and the Beta Channel for the Home Edition.

Devices on those channels can expect over-the-air updates for this release over the next few hours, if they haven’t received them already.

If you’re interested in previewing this release, subscribe to the Dev or Beta Channel to get an over-the-air update now.

Release Notes for v74

  • OS Upgrade to 74

  • Fix: Some devices were reporting randomly generated mac addresses. This fix should cover all such cases.

  • Fix for task bar buttons that were unresponsive in v73.1 on the new user login screen.

  • P2P updates: In v73.1 we released initial support for P2P updates. With v74.1 comes the first opportunity for CloudReady devices to receive updates from another device in the local network already running CloudReady.

    • NOTE: As part of adding P2P updates, we have switched to a new update server for all CloudReady clients on v73.1 or later. That URL will now be https://cloudready-paid-update-server-2.neverware.com

  • UMA Metrics: We are now utilizing Chrome’s User Metrics Analysis to help us identify possible issues and improve CloudReady. Neverware only collects data in order to improve the customer experience for Neverware’s products and services. We will never sell any of your personal data. For more info regarding our privacy policy, click here.

New in v74.2

  • Fix for TPM-enabled devices that had cryptographic issues in v74.1. This is fixed for v74.2.

  • Files App doesn't show the Downloads folder on pre-existing accounts after updating to v74.1 via UEFI. In v74.1 we’ve rolled back this change, which should preserve the Downloads folder. Note that the new “My Files” directory won’t be editable by users in v74.2 as a result of this fix.

Known Issues

  • Send Feedback window (“Tell us what’s happening”) may require scrolling to view the Send button in v74.

  • Braswell (and potentially other) GPUs show issues that are most severe when accessing Google Sheets. The problem may manifest any various modern Intel hardware with low-powered chipsets, and may cause crashing.

  • Powerwash buttons are falsely-active but still do not function. The powerwash buttons should be disabled, but currently attempts to trigger a powerwash will reboot or freeze devices.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think and report any issues using the links below.

CloudReady v74.1 now available!

CloudReady v74.1 now available!

 

Hey CloudReady Fans!

We're excited to have released v74.1 last night to the Dev Channels for Home, Education and Enterprise Edition customers.

Devices on the Dev Channels can expect over-the-air updates for this release over the next few hours, if they haven’t received them already.

If you’re interested in previewing this release, subscribe to the Dev Channel to get an over-the-air update now.

Release Notes for v74:

  • OS Upgrade to 74

  • Fix: Some devices were reporting randomly generated mac addresses. This fix should cover all such cases.

  • Fix for task bar buttons that were unresponsive in v73.1 on the new user login screen.

  • P2P updates: In v73.1 we released initial support for P2P updates. With v74.1 comes the first opportunity for CloudReady devices to receive updates from another device in the local network already running CloudReady.

    • NOTE: As part of adding P2P updates, we have switched to a new update server for all CloudReady clients on v73.1 or later. That URL will now be https://cloudready-paid-update-server-2.neverware.com

  • UMA Metrics: We are now utilizing Chrome’s User Metrics Analysis to help us identify possible issues and improve CloudReady. Neverware only collects data in order to improve the customer experience for Neverware’s products and services. We will never sell any of your personal data. For more info regarding our privacy policy, click here.

Known Issues

  • For enrolled devices with TPM enabled, updating from v73.1 to v74.1 causes existing user accounts to be locked out after logging out. We have a fix and expect to release it in v74.2.

  • Files App doesn't show Downloads folder after updating to v74.1. Users can put chrome://flags/#enable-myfiles-volume in their URL bar on CloudReady and set the “Enable MyFile as Volume” flag to “Disabled” to work around this issue.

  • Send Feedback window (“Tell us what’s happening”) may require scrolling to view the Send button in v74.1.

Unstable releases often have unforeseen bugs. We rely upon Dev Channel users to report those to us in our forums. If you're ok with a little instability, please jump to this new release and let us know what you think and report any issues using the links below.

CloudReady update URL changes

CloudReady update URL changes

 

Hey CloudReady Fans!

TL;DR

Neverware adds new network services in some updates, and does not employ static IPs for our service URLs. Therefore, we always recommend whitelisting all traffic to the neverware.com domain whenever possible.

Update URL Changes

For those customers who restrict network access, please make sure to note the following new update URLs in CloudReady version 73.1 and up, and add to your whitelists (if you are not already whitelisting all traffic to neverware.com):

  • (Enterprise and Education Editions) https://cloudready-paid-update-server-2.neverware.com

  • (Home Edition) https://cloudready-free-update-server-2.neverware.com

CloudReady devices on v73 and higher will use these URLs for all update information going forward.

Update payloads will continue to be downloaded from the same URLs as before, however for v73.1 and higher, the download protocol will be HTTP. Customers should be aware of this change in case they're blocking HTTP traffic. Google already delivers securely signed update payloads via HTTP, and we’re excited to start following this model to close one of the few remaining gaps between CloudReady and Chrome OS.

The old update URLs below still apply to previous versions of CloudReady and should also remain whitelisted until all devices are on 73.1 or later:

  • (Enterprise and Education Editions) https://cloudready-update-server-2015-03-12.neverware.com

  • (Home Edition) https://cloudready-free-update-server.neverware.com

Devices hitting the older URLs (i.e., those on CloudReady 72.4 or earlier) will continue to receive update payloads over HTTPS.

Why this change?

With v73.1 of CloudReady, Neverware is introducing peer-to-peer OS updates. The changes above are in service of this new feature, and are expected to bring bandwidth and speed benefits, especially to customers with large fleets.

Most devices, being on the Stable channel, will not be affected until v76.4. As long as they are on 72.4, their machines will continue using the old URLs. Once they update to 74.4, those machines will attempt updates with the new URL, which will happen when 76.4 goes out, as long as they remain on the Stable channel.

Please contact us with any questions or concerns using the links below.