Frequently Asked Questions
+ What is CloudReady?
CloudReady is a operating system built and maintained by Neverware. Based on Google’s open source Chromium OS, CloudReady uses web apps and cloud storage instead of traditional software and local storage. If you are just getting started with Chromebooks, start here!
+ How are CloudReady and Chromebooks different?
Both CloudReady and Chrome OS are based on the open-source Chromium OS. This is why these two OS’s work so similarly, though they are not the same. CloudReady is designed to be installed on existing PC and Mac hardware, whereas ChromeOS can only be found on official Chrome devices. A few other differences apply - for a full technical comparison of CloudReady and Chromebooks, click here.
+ Why should I use CloudReady?
- Accelerating Adoption: If you’re already buying Chromebooks, chances are you have Windows computers left over from before you made the switch. CloudReady can convert those legacy machines so that your entire fleet can be unified under the Google Google Admin Console.
- Reviving Aging Machines: Over time, even the best PCs slow down. CloudReady replaces their aging operating systems and heavy local apps with something speedy and lightweight that won’t slow down over time.
- Risk Free Exploration: Adopting any new technology always carries risks and uncertainties. CloudReady lets you experience the Google platform with no risk, no cost, and no need to get approval for hardware. Just download, install, and see for yourself.
+ How much does CloudReady cost?
There are 2 versions of CloudReady, each with a different cost.
Free Version- The free version of CloudReady is intended for individual use, and so does not integrate with Google’s Admin Console. Neverware does not offer any technical support for the “for home” version, but you can usually find assistance in our CloudReady user community forum.
Paid Version - The education version of CloudReady (also available to nonprofits) is fully supported by our dedicated support team, and can be enrolled and managed in the Google Admin Console alongside Chromebooks. Only certified models are officially supported by Neverware for educational use. Enterprise pricing is not yet released.
Education pricing options:
$25/year - includes 1 year of technical support
$59 perpetual license - includes 4 years of technical support.
+ Will CloudReady work on my computer(s)?
Free Version - Most people have success on their computer, and there’s absolutely no risk to trying CloudReady. You can head over to our forums to find out if anyone has tested your model!
Paid Version - CloudReady is compatible with a wide range of PC and Mac laptops and desktops. You can find a full list of our certified models here. Neverware is unable to provide support for non-certified machines, but many machines not present on the certified list may work. If your school has computers that are not present on the certified model list, email us to discuss your needs.
+ How do I get started?
Paid Version - If you are an educational institution or 501(c)(3), sign up for a free trial. The free trial will allow you to use 5 full licenses of CloudReady for 3 weeks. Corporations can request to join our beta program.
+ How can I get help?
Free Version - Technical support is limited to the knowledge base and user forums.
Paid Version - Education and enterprise users can contact support in 3 easy ways:
- Email at firstname.lastname@example.org
Chat instantly at neverware.com
Call support at (855) 979-9199